Frequently Asked Questions

Everything you need to know about your Relatable shopping experience.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns are processed within 5 business days of receiving the item back at our warehouse.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.

Are your materials sustainably sourced?

Yes, Relatable is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in all our seasonal collections to minimize our environmental footprint.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.